What to Expect

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  • We will provide compassionate, professional care.

  • We will listen attentively, and be sensitive to your emotions and unique needs.

  • We will be non-judgmental and respectful.

  • We will practice spiritually-integrated therapy based on your faith beliefs and expressed desire.

Our Commitment to You

Scheduling and Payment

  • Samaritan has 12 locations from which to serve you; we provide telehealth (online video), phone, and in-person therapy, using select offices which can accommodate social distancing. 

  • We accept most major insurances. Click HERE for the list. We also offer adjusted fees if you are uninsured, under-insured or otherwise qualify for financial assistance through our Samaritan Cares program.

  • Counseling sessions may be scheduled on weekdays, evenings or on Saturday.

Please Call 412.741.7430

. . . to schedule your appointment, regardless of where you live. If you get voicemail, please leave a message; your call will be returned as soon as possible. 

 

If you're experiencing a mental health emergency, please call 911 or get to a hospital emergency room.

Please read Samaritan's COVID-19 Response.

What to Expect When You Call

At Samaritan, we understand that you may feel uneasy when you call to make your first appointment. We're sensitive to your feelings as we guide you through the "intake" process.

  • Intake involves getting your contact and insurance information, your reason for seeking counseling, and a few other details. We need this information in order to connect you with the therapist best suited to your needs. 

  • Next, you will be assigned to a therapist who will contact you directly to schedule—or you may request a particular therapist when you call.

  • Once scheduled, you will receive your account and login information for our Client Portal, There, you will access forms to complete before seeing your therapist. Your responses will help your therapist gain important details about your health and background. Let us know if you are unable to access and complete forms online so we can provide you an alternative.