A Licensed Professional Counselor and Certified Employee Assistance Professional, Susan Young is Samaritan’s Clinical Director. She is responsible for supervising our team of therapists and providing development and oversight of Samaritan’s clinical operations. Since joining us in 2015, Susan has grown our clinical team and driven counseling session numbers up by 30%. She is responsible for honing processes and protocols, strengthening quality control, and empowering the team with tools, resources, and opportunities to further develop their professional skills. Her efforts have resulted in the growth of a positive workplace culture that allows our team to flourish collaboratively and as individual clinicians. She has also enhanced Samaritan’s internship program. Remarkably, Susan also maintains her own caseload, seeing clients at our Sewickley, Butler, and Zelienople offices.
In addition to her clinical expertise, Susan brings Samaritan strong leadership, consultation, mediation and communication skills. Before joining Samaritan, Susan served as a Senior Account Manager for LifeSolutions where she managed the Employee Assistance Program for 51 organizations in the Erie, PA region.
Previously, she served as the Director of the Northwest Beacon Group, a subsidiary of Safe Harbor Behavioral Health. Prior to her promotion to Director, she was an Employee Assistance Program Counselor. Susan provided individual and group therapy to adults and families with serious mental illness at Safe Harbor. She also facilitated a utilization review process for therapy services collaboratively with psychiatrists and nursing staff, and helped develop counseling services for HIV positive individuals.
Susan earned her Master’s Degree in Counseling Psychology from Gannon University in Erie, PA and a Bachelor’s Degree in Experimental Psychology from the University of California, Santa Barbara, CA. She is a member of the Employee Assistance Professional Association.
Susan and her husband Joel reside in Butler County.