Director of Operations and Finance
Lucinda oversees the business operations of the organization which includes monitoring procedures, billing clients and insurance companies, managing accounts receivable/payable, and administering all Human Resources. She ensures that Samaritan's multiple locations are equipped and running at optimal efficiency. Lucinda also oversees the credentialing for our therapists, IT needs, and a variety of other functions. She supervises our intake and administrative coordinator.
Since Lucinda joined Samaritan in 2014, she has streamlined our front office operations and updated our network, phone system, and electronic recordkeeping. She also set up our telehealth platform and keeps our therapists trained and current on all procedures and digital tools. Lucinda is also mainly responsible for assembling our annual operating budget.
Prior to her appointment at Samaritan, Lucinda worked as legal administrator at two Pittsburgh law firms for 10 years and served as president of the Pittsburgh Legal Administrators’ Association. As adjunct faculty at Robert Morris University, she taught a variety of communication courses, specializing in the non-traditional student.
Lucinda and her husband, Randy, live in Center Township in Beaver County. They have three sons: Randy Jr., Jacob and Matthew.